IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. We use cookies to give you the best experience on our website. Arepo has worked with a number of our aviation clients to develop an online database solution to assist airlines, ground … The format is applicable across the ground handler scale range from multinational to smaller single-airport providers. If you wish to contribute or participate in the discussions about articles you are invited to join SKYbrary as a registered user, The IATA Safety Audit for Ground Operations (ISAGO). Bringing all the various elements together for a successful launch of a ground-breaking, global safety audit … IATA Safety Audit for Ground Operations. Reshaping the Passenger Experience Webinar Series, Health provisions are also included in all ISAGO audits from 1 April 2021 when the 10, For questions or comments, please contact us at, COVID-19 Government Public Health Mitigation Measures, High Performing Airline Finance Organizations (HIPO), COVID-19 Dashboard on State & Airport Restrictions, COVID-19 Contingency Related Differences (CCRD), The Single African Air Transport Market (SAATM), Codes - Airline and Location Codes Search, CargoLink - Directory of Cargo Professionals, Travel Industry Designator Service (TIDS), Dangerous Goods Regulations (DGR) courses, FAQs- Transportation of Dangerous Goods by Air, New carbon exchange to boost offsets trade, Traveling with Portable Electronic Devices (PEDs), Insights on Aviation Restart and Recovery, Competency-Based Training and Assessment in Maintenance, Center of Excellence for Independent Validators, Bulletin 2021-03 ISAGO COVID-19 support Program 2021, Bulletin 2021-01 ISAGO Open Forum Webinars for GSP, Bulletin 2020-16 ISAGO Program Manual (GOPM) Edition 3, Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline, Bulletin 2020-06 Auditing Effectiveness in ISAGO, IATA Reference Manual For Audit Programs - Edition 10, ISAGO Program Manual Ed 3 - Temporary Revision 1, The audits assess the management and oversight systems in place at the Ground Service Provider's corporate Headquarters and the implementation of ground operations processes and procedures at selected stations. The International Air Transportation Association's (IATA) Safety Audit for Ground Operations (ISAGO) is now in full implementation in providing ground handling standards that can be applied globally for the first time. Aviation Ground Operations ISAGO auditing. These audits will be included automatically in the audit schedule for the appropriate year unless you advise IATA that you no longer wish to continue the registration or the accreditation of a station, in which case you should notify IATA by email at isago@iata.org. ACS was one of the first companies in the world to be accredited as an Audit Organisation (AO) under the IATA Operational Safety Audit (IOSA) Program and IATA Safety Audit for Ground Operations (ISAGO). It is expected that airline-specific audits of ground handling service providers will be reduced by acceptance of the ISAGO standard in the same way as IOSA has reduced inter-airline audits. Tag: IATA Safety Audit for Ground Operations. More and larger aircraft, an increase in ground … IATA SAFETY AUDIT FOR GROUND OPERATIONS 2.1 ISAGO is an audit program based on conformity with industry-accepted standards. The ISAGO new operational audit model has been developed in consultation with stakeholders. The IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. For questions or comments, please contact us at isago@iata.org, Bulletin 2021-03 ISAGO COVID-19 support Program 2021 (pdf)Bulletin 2021-02 ISAGO GOSM Ed 10 (pdf)Bulletin 2021-01 ISAGO Open Forum Webinars for GSP (pdf)2020 BulletinsBulletin 2020-16 ISAGO Program Manual (GOPM) Edition 3 (pdf)Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline (pdf)Bulletin 2020-13 Post Audit Survey (pdf)Bulletin 2020-06 Auditing Effectiveness in ISAGO (pdf). Upon submission of an audit application IATA will send you an audit agreement and a GSP Organization Exposition for you to complete. All ISAGO status information and access to ISAGO Audit Reports is done through the ISAGO Registry, accessible tor ISAGO-registered Ground Service Providers and airlines that have signed the ISAGO agreement. IOSA … The modular software solution addresses key operational and regulatory requirements for ground services including: Accident and Incident recording, assisting ISAGO (IATA Safety Audit for Ground Operations) accreditation; Recording and auditing Ground Operations … elevating aviation safety to new heights. Raising safety standards is the primary objective, although it is recognised that many areas of ground operations which will be covered by the audit are ones where the cost savings of safety can be directly identified and attributed, which strengthens the business case for safety improvements. © International Air Transport Association (IATA) 2021. The latest measures are outlined in Temporary Revision 1 to the ISAGO Program Manual (GOPM). The following companies, … Health provisions are also included in all ISAGO audits from 1 April 2021 when the 10th Edition of the ISAGO Standards Manual (GOSM) becomes effective. manage internal RIDDOR processes and … The aims of the IOSA programme are: 1. Ground Operations Ground handling is an integral part of airline operations. We also use cookies for advertising purposes. The new model introduced a number of … The first audits in accordance with the new IATA Safety Audit for Ground Operations (ISAGO) model occurred in 2018. Please see our privacy policy and cookies help page for complete information. Reading Time: 2 minutes The Finnish transport safety agency TRAFI is to become the first body to start using the new IATA Operational Safety Audit (IOSA) after signing a memorandum of understanding at the IATA … The ISAGO Charter of Professional Auditors (CoPA) is a membership scheme for industry professionals who have demonstrated competence in auditing and have ground operations knowledge and experience. IATA also called on governments to recognize the IATA Safety Audit for Ground Operations (ISAGO)—based on IGOM standards—in their regulatory frameworks. Anyone interested in performing ISAGO audits can apply to be a member of CoPA. Our ground operations training aims to create efficiency on the ground through management and operational courses. The program continues to be managed and administered by IATA but the revitalized ISAGO includes the following new features: Global Airport, Passenger & Accessibility Symposium. COVID-19 Resources for Airlines & Air Travel Professionals, Keep passengers/crew safe & fuel costs down, Safety & Flight Ops Conference, 19-20 June. IATA Operational Safety Audit (IOSA) ACS was one of the very first organisations in the world accredited by IATA, through a rigorous process, as an IATA Accredited Audit Organisation (AO) to conduct IOSA audits. The first 10 audits are now completed and 50 plus more are in the pipeline to end 2008. IATA strives to lead the industry towards improved safety and operational efficiency in ground handling by setting standards, … ISAGO is conducted in a standardised and consistent manner using internationally recognised quality auditing principles. You will be automatically included in the annual audit allocation.  Reducing … Airline Operations, Quality and Audit courses Our operations, quality and audit training delivers the skills and information you need to stay on top of international regulatory requirements. Further details are outlined in the ISAGO Program Manual (GOPM). CoPA membership is renewed annually subject to maintaining qualification through re-current training, auditing experience and performance assessment. I… IATA’s Safety Audit for Ground Operations (ISAGO) is now operational. ISAGO is based on industry-proven quality audit principles and is structured to ensure a standardised audit … 2. dnata has been awarded the The International Air Transport Association (IATA) Safety Audit for Ground Operations (ISAGO) registration in Iraq by IATA, following the successful completion … Overview To reduce aircraft ground damage estimated by IATA to be 4$bn annually, aviation organizations need to effectively identify & manage systemic deficiencies in the ground operations … This page was last edited on 22 June 2019, at 15:37. https://www.skybrary.aero/index.php?title=IATA_Safety_Audit_for_Ground_Operations&oldid=137786. But IATA’s Director of Programme Implementation/Auditing, Mike O’Brien, has a successful track record, having managed the launch of IATA’s Operational Safety Audit programme (IOSA) since 2003. Foreword With the rapid growth of air traffic, airport operations have become increasingly complex. If you are already an ISAGO-registered Ground Service Provider, you do not need to apply for a renewal audit. IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. The International Air Transport Association (IATA)established the IATA Operational Safety Audit (IOSA) Programme, now internationally recognised and accepted, as an evaluation system designed to assess the operational management and control systems of an airline. An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). Working with ground handling firms based at airports, ISAGO aims to 1) improve operational safety, 2) reduce ground … If you are a Ground Service Provider, please submit an application for an initial Headquarters Audit and initial Station Audit for Station Accreditation. See what we’re doing to reduce aviation’s emissions, All the information you need to ship temperature-sensitive products, Attracting, developing & retaining talent, Find out what SFO 2021 has in store to provide clarity on where we’ll be in three to five years. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. This growing collection of courses covers the most recent trends for ensuring top-quality operations … The objective is to reduce and eliminate redundant audits for airlines by allowing AACM to reference and utilize IOSA to complement AACM’s oversight and audit activities. The second project is the IATA Safety Audit for Ground Operations (ISAGO) program, which is one of the mechanisms designed to improve ground operations. All rights reserved. IATA Safety Audit for Ground Operations (ISAGO) IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies … record airside accidents and incidents to help your IATA ISAGO registration and accreditation. IATA Safety Audit for Ground Operations (ISAGO) is being implemented by IATA as a complimentary standards audit to IOSA and aims to drastically reduce accidents and injuries on the ground. The ISAGO's support program aims to ensure continuation of Ground Services Provider ISAGO Registrations and Station Accreditations when renewal audits cannot be conducted onsite because of COVID-19. It is clear that IATA have created something that the industry needs and values. On the agenda: operational resilience, mental health and employee wellness, leadership and ACS continues to be the only organisation in the southern hemisphere and Asia-Pacific region, accredited by IATA… Accident recording. “This will foster harmonization across the industry, reduce redundant audits, improve safety … Published on November 1, 2017 November 1, 2017 • 20 Likes • 0 Comments IATA's Safety Audit of Ground Operations (ISAGO) programme is an internationally recognised system for assessing the operational management and control systems of an organisation that provides ground … See the list of current CoPA-qualified auditors. An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). The International Air Transport Association (IATA) awarded dnata USA the IATA Safety Audit for Ground Operations (ISAGO) registration, following the successful completion of a … IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. AllISAGO audits are performed by IATA selected, trained and qualified auditors, inducted into the IATA, Audit results analysis confirmed that ISAGO audits improved. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground … Similar to IOSA, the ISAGO programme … Arepo's Ground Operations Software System (GOSS) is provided to aviation ground … To improve airline efficiency by eliminating redundant audits. ISAGO IATA’s safety audit of ground operations (ISAGO) programme is an internationally recognised system for assessing the operational management and control systems of an organisation that provides ground handling services for airlines. Operational Safety Audits Auditing is one of the essential pillars of the services offered by IATA to the aviation industry. IATA Safety Audit for Ground Operations (ISAGO) is being implemented by IATA as a complimentary standards audit to IOSA and aims to drastically reduce accidents and injuries on the ground. Finland To Be First European Country To Adopt New IOSA 2016-04-22. Careen said national governments also should recognize IATA’s Safety Audit for Ground Operations (ISAGO) as an acceptable method of compliance for oversight of outsourced ground operations services. Improved safety and cut in costs by reducing ground accidents, injuries and delays, An accepted alternative to the multiple audits providers are subject to today, Highest quality audits conducted in a standardized and consistent manner, using internationally recognized auditing principles, Equivalence in scope of audits conducted by airlines, An initial headquarters and station audit(s) of your organization for ISAGO Registration and station accreditation(s); or, An initial station audit for a new station accreditation to your existing ISAGO Registration. The program has simple objectives:  Improvement of operational security. It has a dual aim of improving safety and security in ground operations and reducing the burden and cost of airline oversight by audit … Auditors not only have the technical knowledge but also know how to deal with cultural differences, are able to assess against the standards, and understand that there are various ways to conform to a particular requirement. … IATA Safety Audit for Ground Operations Qantas GOSA Ground Operations Safety Audit Servisair Audit Observations Singapore Airlines Audit Observations. IATA Safety Audit for Ground Operations (ISAGO) is intended for ground handling companies operating in airports. Find out all press material produced for the IATA Travel Pass, an app hosting verified test and vaccine information, and a key initiative to give governments the confidence to open borders. The GOSM is available as a Windows download free of charge to a Ground Service Provider that signs an ISAGO Audit Agreement or an Airline that signs an ISAGO Airline Membership Agreement. IATA Ground Operations Manual (IGOM) & IATA Safety Audit for Ground Operations (ISAGO). IATA’s Safety Audit for Ground Operations … Use the form below to submit an application for an ISAGO audit for either: You do not need to use this form for a routine renewal headquarters or station audit. To improve airline operational safety through the industry’s first globally accepted auditprogramme using internationally harmonised standards. The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. Both the range of services they provide and the issues raised by multiple client aircraft operators are addressed. Audit tracking allows your system administrator to retrospectively analyse any records such as those in dispute, assisting the ISAGO audit process. Resources for airlines and air travel professionals during the COVID-19 pandemic. GTA dnata has completed its IATA Safety Audit for Ground Operations (ISAGO) Registration, after a comprehensive audit of the company and its ground-handling operations at the … Aircraft Ground Handling Service Providers are the primary target of ISAGO. It is also available and in other formats to purchase from IATA publications. Toronto, Canada, 21 December 2020 –The International Air Transport Association (IATA) awarded GTA dnata the IATA Safety Audit for Ground Operations (ISAGO) Registration, following the successful completion of a comprehensive audit …

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